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Fair Policies for a Secure Experience
We understand that plans change. Here is how our cancellation works:
Due to the nature of our wellness products, we maintain a strict No-Refund Policy. However, we make exceptions in the following specific cases:
If the product is lost in transit.
If the wrong item is delivered to you.
If the product is damaged during shipping.
*If a refund is approved, the amount will be credited back to the original payment method within 7-14 business days.
We are committed to quality. If you receive a defective or damaged product, we will replace it for free.
If you have any issues with your order, please contact our support team immediately:
Email: support@urjkaya.com
Phone: +91-9876543210